I assume from your avatar, you have a Tesla? The app will automatically filter for compatible plugs. In the screenshot below, my Bolt defaults to CCS and J1772. If I press Show Incompatible Plugs, I can toggle Tesla (destination) as I have an adapter.
Since Tesla only recently began offering CCS adapters, likely CCS is off by default, maybe J1772 too? So enable CCS and J1772 and maybe that solves it for you?